Claims Service Manager - Auto Claims
Role Summary
Closing Ratio/Meeting all KPI of team member& Self
- Negotiate with dealers
- Large Value Claims handling
- Avoid cost wastage
- Workshops
- Regular training of claims policies
- Faster settlements
- Settlement Ratio-97%
- Investment Ratio-3%
Re-open ratio/Segmentation of vehicles
- Separating the Claims according to Vehicles
- Conducting Team Meeting with internal and external survey.
- Re-open of claims should not be cross >2%
Key Accountabilities/ Responsibilities
Stakeholder interfaces
Experience
3-5 years of experience in Motor Claims & Body paint Workshop.
Education
- Preferably Diploma in Automobile,
- Graduate from MechanicalEngineer
- Graduate from Any discipline with prior experience in Claims