Senior Manager - Auto
Role Summary
The product manager is the person responsible for defining the why, when, and what of the product that the engineering team builds. This means they lead cross-functional teams from a product's conception all the way through to its launch. The product manager is responsible for setting a product vision and strategy.
Key Accountabilities/ Responsibilities
Product Management
- Preparation of product filing documentation.
- Product upload in BAP system of regulator once approved from PMC, Legal and ERM.
- Review of product related queries, marketing materials, scripts, advertisements, standees, flyers, mailers etc.
- New product initiatives - One New Product Tech based.
- Website to be updated with new wordings and relevant documents.
Special Projects
- Telematics – track (PVT. Car).
- Dristikona - Identifying the various important projects and development of statical model.
- Co-ordination and record keeping
Customer Request support
- Improvement in TAT through empowering customer support team in non-critical issues.
- Trend to be identified on the basis of type of complaints / RCA.
Audit Records
- Keeping records of all audit related documents and preparing documentation part for various internal/external audits.
Stakeholder interfaces
Internal Client
Branch Sales Teams – Underwriting approvals/ Exception handling.
Operations –Policy issuance/ Exception handling.
IT – Development of products/ Enhancements/ Reports.
Claims – Policy terms discussion/ Product feedback.
Experience
Education